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Privacy Policy

Last Updated: April 15, 2026

1. Introduction

KronBidding ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our programmatic advertising services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via email or forms
  • Register for an account
  • Subscribe to newsletters or marketing communications
  • Participate in surveys or promotions

This may include: name, email address, phone number, company name, job title, and business address.

2.2 Automatically Collected Information

When you access our services, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clickstream data)
  • Cookies and similar tracking technologies
  • Ad performance metrics and analytics data

2.3 Advertising Data

As a programmatic Ad Exchange, we process advertising-related data including bid requests, impressions, clicks, and conversion data. This data is typically pseudonymous and does not directly identify individual users.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our services
  • To facilitate programmatic advertising transactions
  • To improve, personalize, and expand our services
  • To communicate with you, including customer service and support
  • To send marketing and promotional communications (with your consent)
  • To detect, prevent, and address fraud and security issues
  • To comply with legal obligations and enforce our terms
  • To perform analytics and generate insights

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Business Partners

We share data with DSPs (Demand-Side Platforms), SSPs (Supply-Side Platforms), publishers, and advertisers as necessary to facilitate programmatic advertising transactions.

4.2 Service Providers

We engage third-party companies and individuals to perform services on our behalf, including hosting, analytics, fraud detection (Human, Pixalate, GeoEdge), and customer support.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations or protect our rights.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data centers with physical security measures
  • Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our services may not function properly without cookies.

For more information about our use of cookies, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Advertising data is typically retained for up to 90 days, while account information may be retained for the duration of your relationship with us and a reasonable period thereafter.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws, including the use of standard contractual clauses where required.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

KronBidding

Unit 108, 11/F Yue Fung Industrial Building

35-45 Chai Wan Kok St, Tsuen Wan NT

Hong Kong

Email: [email protected]